Limited Product Warranty
Terms and Conditions
Reef Brite warrants its products against defects in materials and workmanship for the applicable warranty periods listed below. In the event of a valid warranty claim, Reef Brite will, at its sole discretion, repair or replace the defective product.
This warranty does not cover:
Some states do not allow limitations on the duration of implied warranties or the exclusion of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary by state or jurisdiction.
This warranty does not cover:
- Personal injury, property damage, incidental damages, or consequential damages arising from the use of any product
- Damage resulting from improper use, improper installation, or improper maintenance
- Damage caused by acts of nature, electrical surge, or power failure
- Saltwater corrosion or outdoor exposure
- Water damage beyond the product's rated specifications
- Products that have been tampered with, opened, or serviced by any party other than Reef Brite
Some states do not allow limitations on the duration of implied warranties or the exclusion of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary by state or jurisdiction.
Warranty Periods
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Return Policy
Products believed to be defective within the applicable warranty period may be returned to Reef Brite subject to the following conditions:
- RMA Required: All returns require a Return Merchandise Authorization (RMA) number obtained from Reef Brite prior to shipment. To request an RMA, please visit our Contact page. Items returned without a valid RMA number will be refused and returned to the sender.
- Return Shipping: The customer is responsible for all freight costs associated with returning the product to Reef Brite.
- Return Shipment Damage: Reef Brite is not liable for items lost or damaged during return transit, and uninsured losses cannot be credited or replaced. Please pack products securely and consider insuring your shipment for the full value of the product.
- Proof of Purchase Required: A copy of the original receipt or proof of purchase must be included with all returns. Failure to provide proof of purchase may void the warranty claim.
- Upon receipt, items will be inspected and tested. Defective products will be repaired or replaced and returned to the customer via standard ground shipping at no charge, provided the claim is valid.
- If a returned product is found to be outside the warranty period or ineligible for warranty coverage, return shipping costs will be the responsibility of the customer.