Warranty and Return Policies

LIMITED PRODUCT WARRANTY

Terms and Conditions of Warranty:
Warranty on all products is limited to the repair or replacement of the product, at Reef Brite’s discretion, and does not cover: personal injury, property loss, incidental damages or consequential damages associated with the use of these products. Reef Brite also states that the improper use these products, acts of nature, electrical surge, power failure, saltwater corrosion, improper installation or improper maintenance of these products will not be covered. The warranty covers manufacture defects in craftsmanship. Any items that have been tampered with, opened, or repaired by other than Reef Brite will void this warranty.

Some states do not allow limitations on how long an implied warranty lasts, the exclusions or the limitations of incidental or consequential damages and therefore the above limitations may not apply to you. This warranty gives you specific legal rights. You may have other rights that vary from jurisdiction to jurisdiction.

WARRANTY PERIOD

  • Metal Halide Pendants — 2 years                                                                                       
  • Metal Halide Ballast – 2 years
  • LED Products – 1 year on LED / 1 year on power supply
  • Lamps – no warrantly
  • Aqua Viewer – 60 days
  • T5 fixtures – 1 year

RETURN POLICY

Product believed to be defective during the warranty period may be returned to Reef Brite with a generated Return Merchandised Authorization (RMA) number.  Items returned to Reef Brite without an RMA number will not be accepted from freight carrier.  It is the responsibility of the customer to pay freight to return items.  Customer is responsible for all damage incurred during shipment to Reef Brite.

Items will be tested, repaired or replaced and returned to the customer via ground service. It is not the responsibility of Reef Brite to pay freight if a product is not under warranty. Product that has been subject to misuse, outdoor exposure or water damage will not be covered under warranty and if the original receipt is not submitted with the product the warrant will be voided.

Corporate Mailing Address:

Reef Brite
A division of Illumination Technology, INC
17A Marlen Dr
Hamilton, NJ 08691